‘Helpful and Useful – The Open Source Software Metrics Holy Grail’

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My colleague Matt Germonprez recently hit me and around 50 other people at CHAOSScon North America (2018) with this observation:

“A lot of times we get really great answers to the wrong questions.”

Matt explained this phenomena as “type III error”, an allusion to the more well known statistical phenomena of type I and type II errors. If you are trying to solve a problem or improve a situation, sometimes great answers to the wrong questions can still be useful because in all likelihood somebody is looking for the answer to that question! Or maybe it answers another curiosity you were not even thinking about. I think we should call this (Erdelez, 1997). There’s an old adage:

“Even a blind squirrel finds a nut every once in a while.”

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CHAOSS at Community Leadership Summit 2018

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The CHAOSS project aims to develop metrics and software for measuring open source projects. One group of people that care about this are community managers. Every year, Jono Bacon, a CHAOSS Governing Board member who professionalized community management with his book “The Art of Community”, invites community managers to his Community Leadership Summit. (In his book, Jono dedicated the entire chapter 7 to measuring communities.)Judging by the reactions on Twitter and engagement with other conference participants, metrics was a popular topic at the conference. It is no surprise, that members of the CHAOSS project would naturally be at this conference. This blog post summarizes the presence of CHAOSS at the Community Leadership Summit and highlights some takeaways and insights.

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