Izinkinga Ezintsha

Umbuzo: Zingaki izindaba ezintsha ezidalekayo phakathi nenkathi ethile?

Incazelo

Amaphrojekthi axoxa ngokuthi azilungisa kanjani iziphazamisi, noma ukwengeza izici ezintsha, kumathikithi ohlelweni lokulandelela udaba. Ngalinye lalawa mathikithi (izinkinga) avulwa (athunyelwe) ngumuntu othile, futhi kamuva ayaphawulwa futhi achazwe abanye abaningi.

Ngokuya ngesistimu yenkinga ecatshangelwayo, inkinga ingadlula ezifundeni ezimbalwa (isibonelo, "i-triaged", "iyasebenza", "ilungisiwe", "ngeke ilungise"), noma imakwe ngethegi eyodwa noma ngaphezulu, noma inikezwe kumuntu oyedwa noma ngaphezulu. Kodwa kunoma iyiphi isistimu yokulandelela inkinga, inkinga ngokuvamile iqoqo lamazwana nezinguquko zesimo, mhlawumbe nezinye izichasiselo. Izinkinga zingase futhi, kwezinye izinhlelo, zihlotshaniswe neziqophamlando, amagatsha, ama-epics noma izindaba. Kwezinye izimo, ezinye zazo ziyizinkinga ngokwazo.

Okungenani izifunda ezimbili "zezinga eliphezulu" zingabonakala: zivuliwe futhi zivaliwe. "Vula" ngokuvamile kusho ukuthi izinkinga azikakaxazululwa, futhi "kuvalwe" ukuthi udaba bese luxazululiwe, futhi awukho omunye umsebenzi ozokwenziwa ngakho. Kodwa-ke, okungasetshenziswa ukukhomba inkinga ngokuthi "kuvuliwe" noma "okuvaliwe" ngokwezinga elithile kuncike ohlelweni lokulandelela udaba, kanye nokuthi iphrojekthi ethile ilusebenzisa kanjani. Kumaphrojekthi wangempela, ukuhlunga izindaba ezihlobene ngokuqondile nekhodi yomthombo kunzima, njengoba uhlelo lokulandelela udaba lungase lusetshenziselwe izinhlobo eziningi zolwazi, kusukela ekulungiseni iziphazamisi nokuxoxisana ngokusetshenziswa kwezici ezintsha, ukuya ekuhleleni umcimbi noma ukubuza imibuzo. mayelana nendlela yokusebenzisa imiphumela yephrojekthi.

Ezilandeleleni eziningi zokukhishwa, izinkinga zingaphinda zivulwe ngemva kokuvalwa. Ukuvula kabusha inkinga kungabhekwa njengokuvula inkinga entsha (bona amapharamitha, ngezansi).

Isibonelo, "izinkinga" zihambisana "nezinkinga" endabeni ye-GitHub, i-GitLab noma i-Jira, "nemibiko yeziphazamisi" esimweni se-Bugzilla, kanye "nezinkinga" noma "amathikithi" kwamanye amasistimu.

Izinhloso

Umthamo wezindaba okuxoxwe ngazo kuphrojekthi. Izinkinga ziwummeleli womsebenzi kuphrojekthi. Ngokubala izindaba ezidingidwa ngekhodi eqoqweni lamanqolobane ahambisana nephrojekthi, ungaba nombono womsebenzi wonke ekuxoxweni ngezinkinga kuleyo phrojekthi. Yebo, le metric akuyona yodwa okufanele isetshenziselwe ukulandelela ivolumu yomsebenzi wokubhala amakhodi.

Implementation

Ukusetshenziswa nokusatshalaliswa kwamamethrikhi ezempilo kungase kuholele ekwephuleni ubumfihlo. Izinhlangano zingase zichayeke ezingozini. Lezi zingozi zingase zigeleze kusukela ekuthobeleni i-GDPR e-EU, nomthetho wezwe wase-US, noma nomunye umthetho. Kungase futhi kube nezingozi zenkontileka ezivela kumigomo yesevisi kubahlinzeki bedatha njenge-GitHub ne-GitLab. Ukusetshenziswa kwamamethrikhi kufanele kuhlolwe ubungozi kanye nezinkinga zedatha yezimiso zedatha ezingaba khona. Ngicela ubone Idokhumenti ye-CHAOSS Data Ethics ukuze uthole isiqondiso esengeziwe.

Izihlanganisi:

  • Bala. Isamba senani lezindaba ezintsha phakathi naleso sikhathi.
  • Isilinganiso. Isilinganiso sokukhishwa okusha phezu kwesamba senani lezinkinga phakathi naleso sikhathi.

Amapharamitha:

  • Isikhathi sesikhathi. Idethi yokuqala nokuqeda yenkathi okucatshangelwa ngayo izindaba. Okuzenzakalelayo: ingunaphakade.

  • Umbandela wekhodi yomthombo. I-algorithm. Okuzenzakalelayo: zonke izindaba zihlobene nekhodi yomthombo.
    Uma sigxila kukhodi yomthombo, sidinga umbandela wokunquma ukuthi inkinga ihlobene yini nekhodi yomthombo noma cha.

  • Phinda uvule njengokusha. I-Boolean. Okuzenzakalelayo: Amanga.
    Umbandela wokuchaza ukuthi izinkinga ezivulwe kabusha zibhekwa njengezinkinga ezintsha.

Izihlungi

  • Ngabadlali (ohambisayo, obeka amazwana, eduze). Idinga ukuhlanganisa ubunikazi obuhambisana nombhali ofanayo.
  • Ngamaqembu abadlali (umqashi, ubulili... kumdlali ngamunye). Idinga ukuqoqwa kwabadlali, futhi okungenzeka, ukuhlanganisa umlingisi.

Okubonwayo

  • Bala ngesikhathi ngasinye ngokuhamba kwesikhathi
  • Isilinganiso ngesikhathi sesikhathi ngokuhamba kwesikhathi

Lezi zingahlanganiswa ngokusebenzisa izihlungi ezichazwe ngenhla. Lawa angamelwa njengamashadi ebha, nesikhathi esisebenza ku-eksisi X. Ibha ngayinye izomelela iziphakamiso zokushintsha ikhodi phakathi nenkathi ethile (isb, inyanga).

Amasu Okuqoqwa Kwedatha

Incazelo ecacile: GitHub

Endabeni ye-GitHub, inkinga ichazwa ngokuthi "indaba".

Idethi yokukhishwa ingachazwa (yokucutshungulwa esikhathini esithile noma cha) njengosuku okwavulwa ngalo udaba (oluthunyelwe).

Incazelo ecacile: GitLab

Endabeni ye-GitHub, inkinga ichazwa ngokuthi "indaba".

Idethi yokukhishwa ingachazwa (yokucutshungulwa esikhathini esithile noma cha) njengosuku okwavulwa ngalo udaba (oluthunyelwe).

Incazelo ecacile: Jira

Endabeni kaJira, inkinga ichazwa ngokuthi "indaba".

Idethi yokukhishwa ingachazwa (yokucutshungulwa esikhathini esithile noma cha) njengosuku okwavulwa ngalo udaba (oluthunyelwe).

Incazelo eqondile: Bugzilla

Endabeni ye-Bugzilla, inkinga ichazwa "njengombiko wesiphazamisi", inqobo nje uma ihlobene namafayela ekhodi yomthombo.

Idethi yenkinga ingachazwa (yokucatshangelwa esikhathini noma cha) njengedethi umbiko wesiphazamisi ovulwe ngawo (othunyelwe).

Okubhekwayo